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Delivery Information


All orders are shipped within 24 hours Monday - Friday 8am - 5pm. 1Orders placed before 1pm will be dispatched the same day.


We use the following carriers to deliver our orders:

Royal Mail

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.


1 Orders with L'Oréal or TIGI products require 2-5 business days to process, regardless of shipping method selected. Minimum order value for L'Oréal / TIGI products must be greater than £300. In case of orders below £300 please call 01163 500 160 before proceeding to checkout.

* Free delivery for orders over £200.

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